About us

When it comes to your Personal Data (“Personal Data”), IBEKO, (“we”, “us”), as well as our employees, contractors and service providers are committed to providing you with transparency and choice. IBEKO is committed to providing reliable and trustworthy information to our customers using a variety of means, which are supported by a comprehensive privacy program. We aim to process Personal Data in accordance with applicable legislation, while taking into account and transparently balancing the relevant interests of our customers, ourselves and other stakeholders.

This Privacy Statement (“Statement”) provides an overview of how IBEKO, via our websites, products and services, handle privacy, and how we protect your Personal Data.

This Privacy Statement applies to the IBEKO websites, products and services that link to or reference this Statement and describes how we handle Personal Data and the choices available to you regarding collection, process, access, and how to update, correct and delete your Personal Data. Additional information on our Personal Data practices may be provided in offer descriptions, contractual terms, supplemental privacy statements, or notices provided prior to or at the time of data collection. Certain IBEKO products and services may have additional specific privacy notices that describe how we handle Personal Data for those products and services. If any other privacy notice conflicts with this Privacy Statement, such specific notice will take precedence.

If you are in the European Economic Area, and unless stipulated otherwise contractually, the Controller of your Personal Data is IBEKO which has its principal place of business at Lejonstigen 9, 181 32 Lidingö Sweden.

Personal Data We Collect

When you visit and use our websites, products and services, we may collect data or ask you to provide certain data, including Personal Data, about you as you use our websites, products and services and interact with us, for the purpose of helping us manage our relationship with you. "Personal Data" is any data relating to an identified or identifiable individual, and may include name, address, email address, phone number, login (account number, password), marketing preferences, social media account, or payment card number. If we link other data with your Personal Data, we will treat that linked data as Personal Data. We also collect Personal Data from trusted third-party sources and engage third-parties to collect Personal Data to assist us. This data may include:

Contact details, such as name, mailing address, email address and phone number;
Shipping and billing data, including credit card and payment data;
Your transaction history;
Data you provide to us to receive technical assistance or during customer service interactions;
Data about other people that you may provide with any program or services including Refer-a-Friend;

How We Process Your Personal Data

We use your Personal Data for the purposes outlined below as well as in the relevant Product Notices on the following grounds:

On the basis of fulfilling our contract with you or entering into a contract with you on your request, in order to:

Create and manage your IBEKO Account, when you purchase from our online store and when needed to access communications and services;
Create your IBEKO Account (single sign-on for MyIBEKO), when needed to access communications and services;
Verify your identity and entitlement to products or services, when you contact us or access our services;
Process your purchase transactions;
Update you on the status of your orders;
Allow you to register products or services your purchase;
Manage your subscriptions; and
Provide you with technical and customer support.
On the basis of your consent, in order to:
Subscribe you to a newsletter, send product updates or technical alerts*;
Send you marketing communications and information on new products, services and assets;
Communicate with you about, and manage your participation in contests, offers or promotions;
Solicit your opinion or feedback, provide opportunities for you to test software;
Enable you to Refer-a-Friend who may be interested in our offerings, as permitted by law; and
Provide you with interest-based ads on sites other than our own.
On the basis of legal obligations, we are obligated to, for instance, keep records for tax purposes or answer compelling orders and provide information to public authorities.
On the basis of our legitimate interest in the effective delivery of our products, services and communications to you as well as to our other customers and partners, in order to:
Communicate commercial promotions and provide quotes for our products and services;
Research and implement product improvements and product updates;
Evaluate and improve the performance and quality of our products, services and websites;
Provide you with a customized experience when you visit our websites;

*Please note that subscription to www.dv-power.com does not imply your subscription to www.ibekotest.com and vice versa.

What This Statement Covers

This Statement describes the following general aspects of our collection and processing of Personal Data concerning you. Please refer to our complementary product and service privacy notices for additional detail specific to those products and services.

What Personal Data we collect;
How Personal Data is used and for what purposes;
When and why Personal Data is transferred to third parties;
How we maintain the accuracy, integrity and security of your Personal Data;
How your Personal data is retained and destroyed;
What individual rights available to you as it pertains to your Personal Data;
Where applicable, how we may process the Personal Data of children under 13 years of age; and
Who you can contact if you have any questions regarding the use of your Personal Data.